Privacy Policy

What we collect

The contact and quote forms on this site collect the details you type into them:

• Your name
• Your phone number
• Your email address
• Your ZIP code
• The service you are interested in
• Any message you choose to write

Nothing else is collected directly. We do not ask for payment details on this website, and there is no account to create.

How it is handled

Form submissions are processed by Netlify Forms, our hosting provider, and emailed to the business so we can respond to your request. We use that information to prepare your estimate and to schedule and perform the work you asked about. We do not sell or rent personal information.

Analytics

We use Microsoft Clarity to understand how visitors use this site. Clarity records anonymised session activity — pages viewed, clicks and scrolling — to help us find what is confusing and improve it. Clarity masks text input by default, so what you type into a form is not captured in the recording. Microsoft explains how it handles that data in the Microsoft Privacy Statement.

Advertising

We run ads on Facebook and Instagram, so this site carries the Meta Pixel. It tells us which ads actually bring people here rather than which ones merely get clicked. It records that a browser opened a page on this site, together with the IP address, browser and device type and page address that any web request carries. It also sets a cookie on this site that lets Meta recognise the same browser on a later visit, and traffic arriving from one of our ads carries a click identifier that ties the visit to the specific ad. Where you are signed in to Facebook or Instagram, Meta can match all of that to your account.

We do not send Meta your name, phone number, email address or anything else you type into a form on this site. When you submit an estimate request the pixel does report that a submission happened — the event, not what was in it — so we can tell which ads produce real enquiries rather than just clicks. We do not upload customer lists to Meta.

Meta describes what it does with this data in the Meta Privacy Policy. You can limit it from your own account under Meta’s ad preferences. A content blocker — uBlock Origin, Brave’s shields, or Firefox’s strict tracking protection — stops the pixel loading altogether; Safari’s and Firefox’s default settings limit what it can do rather than block it outright. Nothing on this site is withheld if you block it.

Booking

Our booking page embeds a Google Calendar appointment scheduler. Google may set cookies when you interact with it, and the appointment details you enter there go to Google as well as to us. See the Google Privacy Policy for details. If you would rather not use the scheduler, call or text us and we will book you the old-fashioned way.

Your choices and how to reach us

To see what we hold about you, or to have it deleted, just ask — email us or call or text the number below and we will take care of it.

Changes to this policy

This policy will be updated when we add new tools to the site. If that happens we will revise this page and change the effective date shown above.